Remote Spanish Interpreter (International)
Remote Spanish Interpreter
Location: Remote (Non-USA)
Position summary
As a remote Spanish to English interpreter for LAMP’s network of Independently Contracted Interpreters, you are responsible for handling video or telephone calls on-demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service.
LOCATION
- Must be located outside the United States
ESSENTIAL DUTIES & RESPONSIBILITIES
- Fluency in Spanish language and English and skilled in the associated cultural dynamics
- Provide effective video or telephonic remote interpreting
- Answer inbound calls in a timely manner
- Provide superior customer service
- Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
- Adhere to all policies and procedures, including professional interpretation protocols and industry-specific best practices
- Complete training(s) and participate in ongoing Quality Assurance monitoring
KNOWLEDGE & EXPERIENCE REQUIREMENTS
- Ability to read, write and speak Spanish at a native level fluency
- Proficient in both English and the target language vocabularies typically used in formal, consultative, and casual modes of communication
- Exude extreme professionalism through appearance, attitude, punctuality, and posture
- Ability to render precise, accurate interpretations without omissions or additions
- Ability to remain impartial to all participants taking part in the communication exchange
- Provide acurate culturally necessary information as needed
SKILLS & ATTITUDES REQUIRED FOR SUCCESS IN JOB
- Excellent communication, organization, and interpersonal skills
- Must have the ability to work well with people from diverse cultural and professional backgrounds and must be comfortable working in demanding situations
- General computer skills and knowledge of MS Suite / Office programs
- Landline phone access for sound quality
EXPERIENCE
- 1 – 2 years of translating or interpreting experience required
- Experience working in hospital or medical settings is strongly preferred
PREFERRED EDUCATION / CERTIFICATION(S)
- At least a high school education, Bachelor’s Degree preferred
- Certified or working towards certification: CCHI or NBCMI
- 40 Hour Medical Interpreter Training I.E (Bridging the Gap, Cross-Cultural, The Community Interpreter, etc.)
- Eligibility to work for any U.S. employer
VRI TECHNICAL REQUIREMENTS
PC Minimum Requirements
- High speed internet ( 10 Mbps Download / 5 Mbps Upload)
- Windows 10 or higher
- AMD A8 or Intel Core i5 or faster
- 4GB RAM
MAC Minimum Requirements
- High speed internet (10 Mbps Download / 5 Mbps Upload)
- Mac with Intel Core i5(5th Gen)
- MacOS High Sierra 10.13 or higher
- 4GB RAM
- 40GB hard drive space Latest Safari / Chrome and Apple software updates
Recommended Webcams
- Logitech WebCam® C505 / Anker PowerConf C200 or better (must have MAC compatible version if using MAC)
- Internal iSight
Recommended USB Headset
- Logitech USB HEADSET H570e / Poly C3225 USB or better
- NO Bluetooth or wireless headsets accepted
Background & Enviornment
- Blue/green backdrop wide enough to cover camera field
- Must be in a well-lit (will test for optimized lighting) space that is private and free from outside noises